You have booked your ITE Canada training session but later discovered that you cannot attend. What can you do?

  1. You can request a full refund of your registration up to 14 days prior to the event. After 14 days and up to 48 hours before the event, a refund of 50% will be issued. There are no refunds on cancellations with less than 48 hours notice.
  2. Sometimes the same session is being held in other nearby cities. You can transfer your registration to another event at anytime without charge.
  3. You can transfer your registration to a colleague at anytime without charge

Please note that refunds can only be made to the credit card that was used for the original booking.

If you have any questions or want to request a refund, please contact us.